Mystery Shoppers
The aim of mystery shoppers is to help businesses increase sales and improve customer service. Mystery shoppers provide businesses with information through the use of questionnaires and detailed narratives. Their reports contain an unbiased opinion of how the business is perceived by the customer. The owner is relieved of this added responsibility. Business owners who are presently using the services of mystery shopping firms are getting a more realistic picture of how their customers perceive their company.
Florida Health Reform Legislation Passed
The Sunshine State has passed health insurance law that allows insurance carriers to offer bare-bones coverage for as much as 150 per month. Directed at Florida’s 3.8 million uninsured citizens, the plans will be exempt from the current state-mandated coverage requirements. The plans will not be required to offer coverage for hospitalizations or treatment from specialists, but will cover preventive care and office visits.
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